Refund and Returns Policy

At Live Life Freestyle Ltd (“LLF,” “we,” “us,” or “our”), we strive to ensure that our customers are satisfied with their purchases. This Refund and Return Policy outlines our procedures for processing refunds and returns.

Refunds:

We offer refunds for eligible purchases within 5 days of the purchase date.
To request a refund, please contact our customer service team at info@livelifefreestyle.com.with your order number and reason for the refund request.
Refunds will be issued to the original payment method used for the purchase.
Returns:

We accept returns for eligible items within 1-2 days of the purchase date.
To initiate a return, please contact our customer service team at info@livelifefreestyle.com. with your order number and details of the item(s) you wish to return.
Returned items must be in their original condition, unworn, and with any tags still attached.
Exchanges:

We do not currently offer exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
Exceptions:

Certain items, such as personalized or customized products, are not eligible for refunds or returns unless they are defective or damaged.
We reserve the right to deny refunds or returns for items that do not meet the criteria outlined in this policy.
Shipping Costs:

Shipping costs are non-refundable, and customers are responsible for return shipping costs unless the item is defective or damaged.
Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at info@livelifefreestyle.com. with photos of the damage or defect. We will work with you to resolve the issue promptly.
Cancellation Policy:

Orders can be cancelled for a full refund if the cancellation request is made before the order has been processed for shipping. Once an order has been shipped, our standard refund policy applies.
If you have any questions or concerns about our refund and return policy, please contact our customer service team at info@livelifefreestyle.com.